All Return Merchandise Authorization (RMA) requests must be filed online. Goggles and Glasses will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 14 days and must be postmarked in that time.
Return policy:
You may return most new, unopened items sold by Goggles and Glasses within 30 days of purchase for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Partial refunds will be issued for the following items:
Most items that are returned more than 30 days after purchase.
Any item that has obvious signs of use.
Any item not returned in the condition it was received.
We reserve the right to charge a 15% restocking fee on large orders.
The following items are NON-REFUNDABLE/NON-RETURNABLE
Clearance items.
Revision Eyewear
Wiley-x Eyewear
Photocromic/Photochromatic eyewear
Yellow Polarized Eyewear
Custom/Quoted orders
Customer Testimonial:
"I was very impresed by the speed of service, especially in the busy Christmas season. I ordered sunglasses on the afternoon of Dec. 10 as Christmas gift -- and they were delivered to me on Dec. 13. They beat most of the "two-day shipping" packages I ordered from Amazon.com that same day. Also, the glasses were packed well and arrived undamaged. " -Mark T. (Phoenix, AZ) More...
